PLEASE REMEMBER THAT WE DO NOT TAKE SAME DAY ONLINE PRE-ORDERS (IF YOU ORDER ONLINE, IT MUST BE A DAY IN ADVANCE. WE DO NOT PROCESS ORDERS BETWEEN 6PM-10AM SO YOUR 24HRS WILL START AT THE BEGINNING OF OUR NEXT PROCESSING TIME (I.E. IF YOU PLACE AN ORDER AT 7PM TUES, IT WILL BE READY AFTER 10AM THURS). ALSO, PLEASE LET US KNOW TIME + DATE IN THE ORDER COMMENTS). YOU CANNOT ORDER COFFEES OR TEAS ONLINE (SORRY). IF YOU NEED TO PLACE A SAME DAY OR COFFEE/TEA ORDER, PLEASE CALL. UPON PICK-UP, YOU MUST COME THROUGH OUR FRONT DOORS (BURNET SIDE) AND EXIT OUR BACK DOOR. THANKS FOR YOUR CONSIDERATION DURING THIS TIME!
GENERAL SHIPPING INFORMATION
Shipping days are Monday through Friday during office hours. We do not ship on Saturdays or Sundays. If your order is placed after 3:00 p.m. CST, then it may not be processed until the following business day.
Fluff Meringues & More ships within the continental United States, Canada, and Mexico using UPS. Once the package has left our facility, Fluff Meringues & More cannot assume responsibility for any issues due solely to delivery time. In order to better facilitate accurate and expedient delivery, please provide any apartment, suite, or hall number in your delivery address. You may add any other important information, such as “drop off to a doorman,” in the “Additional Comments” section.
Shipping costs are calculated after the delivery dress has been provided. Priority Overnight orders are delivered to most locations before noon the next day. Standard Overnight orders are delivered to most locations before 7:00 p.m. Second Day a.m. shipping orders are delivered to most locations in two days by 7:00 p.m. Shipping prices are based on weight and destination. Second Day Shipping may not be available for all locations. Shipping methods do not take unexpected weather delays into consideration, which may affect timelines, ship dates and delivery dates. Shipping prices are based on weight and destination.
PICK UP POLICY
You can choose to pick up your order at our store (please select this option at checkout).
For non-perishable items, any order placed Monday-Friday can be picked up the same day after 5 p.m.
For pastries and baked goods please allow for two (2) working days for preparation and four (4) days for cakes if not notated otherwise in each product's "info" section.